Speaker Session:

Intercultural process competencies

About Yashika Chandhok

Yashika Chandhok is a lecturer and researcher in the Department of Management, Technology and Organisation at Auckland University of Technology. Her teaching expertise is in the area of Negotiation Behaviours, Employment Relationships and Human Resource Management. She is currently teaching,  researching and writing a PhD, focused on the role of culture and gender during negotiation. Yashika’s research integrates an indigenous cultural lens, introducing migration, intersectionality and applying an indigenous Indian research methodology. Yashika is the recipient of a Vice Chancellor’s Doctoral Scholarship at Auckland University of Technology. She is motivated to discover and explain relationships between diverse negotiation behaviours in complex social contexts.

Intercultural process competencies

Join us for a workshop exploring models for cross-cultural conversations in family mediation. We'll cover various frameworks, including Brett’s Negotiating Globally model (2014), Aslani et al.'s research on face, dignity and honour cultures (2016), and Greenwood et al.'s approach to Collaborative Conflict Management applying E-SIRI-COPE (2023).

The session will include a role-play exercise highlighting the complexities of cultural differences in family conflicts, providing insights for enhancing intercultural communication and conflict resolution in family mediation.

Attendees will gain practical strategies for mediating cross-cultural conflicts and resolving family disputes.