Speaker Session:

Intercultural process competencies

About Dr Gaye Greenwood (PhD)

Dr Gaye Greenwood is a practising mediator, workshop facilitator, negotiation, and conflict management coach. She is passionate about research informed practise and has developed a collaborative sensemaking model. The model can be applied to negotiation, facilitation, mediation, and decision-making. She advocates for a reflective learning approach to conflict resolution.

Intercultural process competencies

Join us for a workshop exploring models for cross-cultural conversations in family mediation. We'll cover various frameworks, including Brett’s Negotiating Globally model (2014), Aslani et al.'s research on face, dignity and honour cultures (2016), and Greenwood et al.'s approach to Collaborative Conflict Management applying E-SIRI-COPE (2023).

The session will include a role-play exercise highlighting the complexities of cultural differences in family conflicts, providing insights for enhancing intercultural communication and conflict resolution in family mediation.

Attendees will gain practical strategies for mediating cross-cultural conflicts and resolving family disputes.