Event Terms and Conditions 

Introduction 

We understand that plans can change, and circumstances may arise that mean you have to cancel your participation in an upcoming AMINZ event. Please take note of our Event Cancellation and Refund Policy (Policy) outlined below: 

Cancellation may arise for the following reasons: 

• Cancellation by the organiser 

• Cancellation due to illness or injury 

• Cancellation due to exceptional circumstances 

• Cancellation for personal or business reasons 

Cancellation by the organiser 

The organiser reserves the right to cancel any event up to 20 days from the event start date. We advise participants not to make non-refundable travel or accommodation bookings before this time or to choose flexible arrangements that won't incur cancellation fees. 

Cancellation due to illness or injury 

If you are attending an AMINZ course or event and have cold or flu-like symptoms, please stay at home. Please contact coordinator@aminz.org.nz to let us know if you are unable to attend and we can discuss your options. If you become unwell during an event or course, please inform us immediately. We will contact you to discuss options for a future course if applicable. 

Cancellation due to exceptional circumstances 

Requests for cancellation or transfer due to compassionate reasons such as illness, injury, or bereavement will be evaluated on a case-by-case basis by the AMINZ Executive Director. If a fee waiver is granted for compassionate reasons, a $100 administration fee will still apply. In addition, attendees may be required to provide a medical certificate or other written documentation for our Skills Intensives courses. 

Cancellation due to personal or business reasons 

In the event of cancellation due to personal or business reasons AMINZ will permit transfer to a later event, or a substitute attendee is welcome to participate.   

Substitute attendees 

If an attendee is unable to attend the designated course or event, a replacement is welcome to participate. Please inform us at coordinator@aminz.org.nz at least 48 hours prior to the commencement of the course or event. Knowing about a substitute in advance allows for smoother planning with catering, seating, and printing of nametags. This also gives us sufficient time to communicate any necessary details to the replacement attendee, such as course materials, agenda, or logistical requirements. 

Cancellation or transfer procedure 

Cancellations or an application to transfer to a later event must be communicated via email to coordinator@aminz.org.nz. The following terms apply to amendments to the original registration where an individual or organisation cannot provide a substitute attendee: 

• Transfer fees are payable at the time of transferring 

• Non-attendance on the day of an event is deemed a cancellation, and the applicable cancellation fee will apply 

• Transfers for conferences, one-day courses, and workshops are unavailable as these events may not be held again within the next 12 months. 

Cancellation and transfer fees  

The cancellation and transfer fees outlined in the table below are based on the notice period given by the attendee to the Event Manager. Please note that all fees are inclusive of GST.

Specifically: 

• If an attendee cancels their registration, a percentage of the course fee will remain payable, with the exact amount determined by how far in advance the cancellation is made 

• For transfers to another course, the transfer fee will apply, also varying based on the notice period 

• Please refer to the table for specific percentages applicable to each scenario.